error during communication with the RIFF server: Access denied for current riffbox

[giovanni_brice]

Good afternoon, yesterday after a while without using my box, went it to use I threw that there was an update and procedures to do it, after this I asked the authentication and throws me the following error "error during communication with the RIFF server: Access denied for current riffbox" this to be? " Thank you

[Legija]

That means that Box is blocked on server due to request from reseller. Usually unpaid bills, or transaction dispute.

[giovanni_brice]

In this case I can do the buy for amazon, how will block the box this way?

[Legija]

Cancel transaction dispute. I've been told this box was disputed as "not received", which is obviously not true.

[giovanni_brice]

I'm going to check but I have not asked for any kind of dispute or anything like that, but I have here the equipment with me what I can observe is that tine like 2 mac tags stuck, and that it was not 100% closed this equipment