Unable to register Riff box

Open serial port...OK
Connecting to the RIFF Box...OK

Getting RIFF Box Info...OK
RIFF Box S/N: FF.547A😃E27-45DE:7558
RIFF Box Firmware Version: 1.35

Name: Robert
Country: Canada
Reseller: GSMHarbour (AliExpress store)
Date of Purchase: Apr 23, 2014

Problem: Cannot use JTAG Manager 1.55, box says it is already registered and asks for username and password.