Recover password not working and need update

Open serial port...OK
Connecting to the RIFF Box...OK

1-Getting RIFF Box Info...OK
RIFF Box S/N: FF.48B4:85DB-4A22:3A91
RIFF Box Firmware Version: 1.34

2-alaaalaa

3-saudi arabia (ksa)

4-unknown

5-2011

6-need update & Can not recover password

7-http://www.gulfup.com/?deB6fX
[Attachment: #7503]

Delete *.jml file from RIFF dir and register again.