Rules and allowance on support?

Hello Team,
Here is the story:
On my other phone service store, there are no internet with high speed.
So when i go home every 3 months, i do download all i need.

Here is my membership now:

Your account is suspended by admin, because of system abuse!

What should i do know? I don't see any rules before.

Regards

You can not possibly need complete content of support area.
This is considered as mirroring which is not allowed.

To download few files is okay, but when You start downloading ALL files one by one, that is not normal.

hello sheikh,
i download those files for my personal need.

Service manuals are very important if you do hw things.
And the firmwares, as i remember, i downloaded all kind LG "ESA",
and if there are no ESA, i download 1 file for one type per phone.

Just for you to know, no high speed internet on my work place,
so i need those files to be ready on my pc, to give best service for my customer.
Unlike my past: i download files, only when i need.

I was admired Rocker Support area, no daily limit with high speed.
...i was wrong....:o

Finally, can i have my support back?
It's ok if i can't. But, please,make some kind of announcement, or simply just make a limitation.

Regards

these are those files.

And I wanted to buy a Rocker! Cos I thought Customers have UNLIMITED Support !
I'm lucky guy that I found this ! If U have problem with Traffic make a daily limit of files in support area. Don't bann Ur own customers for 9GB !! Thats nothing !