xp sp2 is ok.
other problem with your error.
you have other pc to see if software work?
software work ok 100%,problem is in your side.
other program,like odm-rocker,turbo-support work ok?
other program with smart-card work ok?(vigis,setool e.t.c.)
smart- card not have conflict with other devices?
some motitoring software not run in your PC?